Privacy policy
Privacy Policy
Ooshima-ya Co., Ltd. ("we" or "our company") requests only the minimum personal information necessary so users can safely use our services. We take great care in protecting the personal information you provide. Our approach to personal information protection is outlined below.
1. Definition of Personal Information
"Personal Information" refers to information relating to a living individual that can identify that person, including name, date of birth, and other descriptors. It also includes information that can easily be cross-referenced with other data to identify a specific individual.
2. Collection of Personal Information
We may collect your personal information when you make a purchase or contact us. We will clarify the purpose of use and collect it through legal and fair means.
The personal information we collect includes:
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a) Name and phonetic spelling
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b) Address
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c) Phone number
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d) Email address
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e) Password
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f) Shipping information
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g) Transaction history with our company
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h) Other information that can be combined to identify an individual
3. Use of Personal Information
We use your personal information, including name, address, phone number, email, password, and transaction history, for the following purposes:
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a) Confirming orders
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b) Verifying payments
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c) Managing shipping and delivery
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d) Responding to inquiries
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e) Sending information about promotions, events, and surveys
We do not disclose or provide personal information to third parties without your consent except in the following cases:
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a) When required by law or public authorities
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b) When necessary to protect life, body, or property and obtaining consent is difficult
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c) When exchanging personal data with affiliated companies operating our services
4. Security Management of Personal Information
We take reasonable organizational, physical, personal, and technical measures to protect personal data from unauthorized access, loss, alteration, or leakage in compliance with relevant laws and regulations.
5. Correction or Deletion of Personal Information
To correct or delete your personal information, please contact us via the inquiry form. If you have registered as a user, you can edit your information through the “My Account” section on the site.
6. Use of Cookies
We use cookies to improve our services. Cookies do not collect personally identifiable information and do not infringe on user privacy.
A cookie is a piece of data sent from a server to your browser, which may be stored on your device.
7. Use of SSL
To ensure security when entering personal information, we use SSL (Secure Sockets Layer) encryption to prevent interception, tampering, or spoofing of data during transmission.
8. Inquiries
Please refer to our Legal Information page (based on the Act on Specified Commercial Transactions) for contact details.
9. Changes to the Privacy Policy
Changes to the types of collected personal information, purposes of use, or other revisions to the policy will be announced by updating this page.
10. Handling of Related Information
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We may provide related information (e.g., browsing history or purchase data) to third parties who may use it as personal data. In such cases, unless required by law, we will confirm in advance that the third party has obtained the customer’s consent to use such information as personal data.
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If we obtain related information from third parties, we will use it in accordance with the purposes described in Section 3.
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If you request disclosure of your personal information, we will do so only after verifying your identity (e.g., a copy of a driver's license or health insurance card).
Last updated: June 7, 2023
If you have any questions about this policy, please contact us via our inquiry form.
